InnerSpark English Spoken Classes ("InnerSpark", "we", "us", or "our") provides offline and online English speaking and communication classes in Indore, Madhya Pradesh, India.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit https://innerspark.co.in/, contact us, register for a demo, or enquire about our English classes.

We believe in being transparent about the information we collect and how it is used.

1. Information We Collect

Depending on how you interact with InnerSpark, we may collect the following information:

Information you provide to us

When you submit an enquiry, register for a demo class, contact us, or enrol in a course, we may collect:

• Your name
• Mobile/telephone number
• Email address
• Preferred course or learning program
• Preferred class timing
• Your general learning requirements or goals
• Information you voluntarily provide through forms, email, WhatsApp, phone calls, or other communication channels

We only request information that is reasonably necessary to respond to your enquiry, provide our services, or manage your enrolment.

Information collected automatically

When you visit our website, certain technical information may be collected automatically, depending on the technologies and services enabled on the website. This may include:

• IP address
• Browser and device information
• Operating system
• Pages visited
• Approximate usage information
• Referring website or source
• Date and time of visits
• Basic website interaction information

This information may be collected through website analytics, cookies, advertising technologies, or similar technologies.

2. How We Use Your Information

We may use the information we collect to:

• Respond to enquiries and requests
• Contact you regarding English classes and demo sessions
• Schedule or manage classes
• Process registrations and enrolments
• Provide online or offline classes
• Understand your learning requirements
• Provide customer support
• Improve our classes, website, and services
• Send service-related communications
• Send promotional or marketing communications where permitted and where you have provided the necessary consent
• Measure website and advertising performance
• Detect, prevent, and address fraud, abuse, security issues, or technical problems
• Comply with applicable legal and regulatory requirements

We do not sell your personal information to third parties.

3. Google Ads and Advertising

InnerSpark may use Google Ads and related Google advertising technologies to promote its English speaking classes.

Depending on the advertising and measurement features enabled on our website, Google or other advertising/analytics providers may collect information about website visits and interactions for purposes such as advertising measurement, conversion tracking, and improving advertising performance.

We do not intentionally submit sensitive personal information to advertising platforms.

For information about how Google handles information, please refer to Google's applicable privacy documentation.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide website functionality, understand website usage, measure advertising performance, and improve the user experience.

You can control or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Where legally required, we will seek appropriate consent before using cookies or similar technologies that require consent.

5. How We Share Information

We may share personal information only where reasonably necessary for operating our business and providing our services.

This may include sharing information with:

• Service providers that help us operate our website
• Website hosting and technology providers
• Email, communication, or messaging service providers
• Analytics and advertising service providers
• Payment or transaction providers, if applicable
• Professional advisers or service providers where reasonably necessary
• Government authorities or law-enforcement agencies where required by applicable law

These service providers may process information on our behalf and are expected to handle it appropriately.

We do not sell personal information to third parties.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, preventing misuse, and complying with applicable legal obligations.

The actual retention period may vary depending on the type of information and the purpose for which it was collected.

When information is no longer reasonably required, we may delete, anonymise, or securely dispose of it, subject to applicable legal requirements.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or stored by us.

8. Your Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request information about the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where applicable
• Withdraw consent where processing is based on consent
• Request information about how your personal information is being processed
• Opt out of promotional communications

To exercise an applicable right or ask a privacy-related question, contact us using the details below.

If you withdraw consent, this will not affect processing that was lawfully carried out before withdrawal. Some services may also require certain information to continue being provided.

9. Children's Privacy

Our services may be available to students of different age groups.

Where a student is a minor, registration or communication should be completed with the involvement or consent of a parent or legal guardian where required by applicable law.

We do not knowingly collect personal information from children for purposes unrelated to providing our educational services.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or services, including communication, social media, mapping, payment, or other services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those third parties before providing them with personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

The updated version will be published on this page with a revised "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us:

InnerSpark English Spoken Classes

Location: Indore, Madhya Pradesh, India
Email: team@innerspark.co.in
Phone: +91 99934 69290
Website: https://innerspark.co.in/

Privacy Contact: team@innerspark.co.in

We will make reasonable efforts to respond to privacy-related requests within a reasonable period and in accordance with applicable law.